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The Consultant and Client Management


The Consultant and Client Management Joni Dougherty
The Consultant and Client Management

The Consultant and Client Management


A strong and successful client-consultant relationship is built on the foundation of four key traits that must be present in order for the connection to be effective. Trust, relationship management, honest communication, and a fit with the company's culture are just a few of the characteristics that are required. If these can be formed, it will be beneficial to both parties in the long term since it will result in a more successful working relationship between the consultant and the customer. Everything, including good relationships and connections and client expectations, is built on the foundation of trust, which is extremely necessary. The engagement of a consultant extends to the most personal areas of a company's operations. There will be no long-term connection based on trust between the two sides if a client does not have confidence in them to do the right thing for their organization on a fundamental level (Cerruti et al. 2019).


The capacity of a consultant to effectively achieve their aims is consequently aided by the presence of an element of trust. The ability to communicate effectively is critical to obtaining success for both parties. For consultants who wish to go above and beyond for their customers, effective communication skills are crucial. A consultant's ability to execute their objectives successfully and efficiently in a specific firm is also greatly dependent on how well they fit with the organization's culture. My own personal experience as a client has shown me that when a consultant is a good cultural match, a long-term relationship is formed between the client and the consultant, allowing both parties to achieve their objectives (Stroh, 2019).


References

Cerruti, C., Tavoletti, E., & Grieco, C. (2019). Management consulting: a review of fifty years of scholarly research. Management Research Review.

Stroh, L. K. (2019). The basic principles of effective consulting. Routledge.


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