Business & Performance
Learning professionals must demonstrate strong consulting skills to successfully guide their organizations toward optimal performance. Discuss.
` Consulting skills are a powerful tool for the successful performance of any organization. For an organization to succeed, its learning professionals must have strong consulting skills, essential for client relationship management. It enables to gain more business from existing client relationships and attracts more clients. Consulting skills are developed in school and the course of a career. Consultants spend most o their time gathering data, developing a strategy for business improvement, and formulating a plan to improve the business. Consultancy requires creative thinking, good communication skills, teamwork, tie management, and problem-solving skills.
Learning professionals must build and maintain trust in existing clients and potential clients. To show trust to clients could be showing them how much you understand their challenges and how your products and services will solve their challenges. Learning professionals should act professionally and demonstrate credibility to their clients. Learning professionals should be well informed and knowledgeable about the products and services and the competitors.
Learning professionals should contact their clients, both promising clients and annoying ones. Staying in contact helps know which clients to focus on. They should also learn when to give clients answers and results and when to give clients solutions. They should listen attentively to clients rather than push products to them. Consulting solid skills help demonstrate the benefits of products and services to clients.
In conclusion, learning professionals must have strong consulting skills as they are potent tools for an organization's optimal performance. Because learning professionals deal with clients directly, their skills attract or push clients away. If they attract clients to the business, their skills improve, their careers grow, and they perform successfully.
Weiss, A. (2011, December 30). Alan Weiss - GLAC speech [Video]. YouTube.https://youtu.be/Ovw20pSKIFw
Hathaway, E. (2014, February 6). Top 10 client relationship management tips [Video]. YouTube.Top 10 Client Relationship Management Tips